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Privacy Policy

Alpha Paws values the privacy rights of our customers and all visitors to our web site. We have instituted many policies and procedures to ensure that none of your privacy rights are ever violated. We have taken many measures to protect your privacy while providing you with a secure and rewarding shopping experience. By visiting our site, you agree to the policies stated herein.

Information We Collect

In order to enhance your shopping experience we may collect and store your personal information when you 1) make a purchase with alpha paws online; 2) send an email to us; 3) enter a contest or any type of promotion we may have. When you are sending us electronic correspondence, we request you include your first and last name, your preferred email address or contact information. If you are making a purchase with us, we will ask you for your billing address, which must match your shipping address, and your credit card information. We do not share any of this data with any outside company other than perhaps service providers of Alpha Paws who are assisting us to help serve you better. We would only share any information provided to us with a service provider if that party agreed to protect your personal information by complying with a privacy policy such as our own.

Correspondence With Us

Your email address is used by us to correspond with you about orders that you may place with us, to notify you with the results of contests you may have entered and to notify you of promotions. We will also use your email address to respond to inquiries you send to us directly and to notify you of changes and updates we may make to our site. If you would rather not receive this information, or would like to opt-out of receiving e-mail from us, simply notify us at [email protected] and include your full first name and last name and email address. We will have your email address removed from the list of customers who receive notices of new functionality, services, special offers and promotions. When you send an email to us, or visit our website, you are communicating with us electronically. When you send an email to [email protected] you consent to receive communications from us electronically in response. You agree that all electronic email, agreements, notices, disclosures and other communications we provide to you satisfy any legal requirements that such communication be in writing. All communications with Alpha Paws become the property of Alpha Paws.

Personal Information

Your information is used to process your orders and make your shopping experience as rewarding as possible. We will use your personal information for internal purposes and to comply with any legal requirements. By storing your personal information on a secure server, we aim to shorten your checkout process. We may also use information about the kinds of products you buy from us to make other marketing offers to you. Of course, you always have the option to opt-out from receiving such offers by sending us a request at [email protected]. Except as provided above or as required by law, we will not sell or otherwise share any of your purchase information with any third party without your permission. We have implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information supplied by you is transmitted through secure technology and securely stored in our database.

Your Consent

You acknowledge that this privacy policy is part of the terms of service and you agree that using this site signifies your assent to Alpha Paws’s privacy policy. Alpha Paws reserves the right to change the terms of service, including this privacy policy, at any time, without advanced notice. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell Us What You Think

If you have any comments or questions about Alpha Paws’s privacy statement, please e-mail us at [email protected].

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